Tired of:

• the Games and the Gamemanship that exists with the “Right to Appraisal” negotiation process when trying to pick an Umpire to acquire a fair settlement for your customer?
• feeling like the deck is stacked in one direction or the other? Do you have a lack of trust in the Umpire Process in settling the differences in Diminished Value and ACV Evaluations?
• trying to choose an Umpire from a list of Umpires from the other side’s list of Umpires that the other side has an established relationship with? Do conversations between the other side and the Umpire occur without your knowledge of that conversation or its content?
• the long, drawn-out process of going back and forth, trying to choose an Umpire when you can’t even agree on the diminished value? Because of this, these files can be open for months, causing all parties aggravation and the customer to be put on hold for extended periods of time.

There is finally a solution to this ever growing problem. Click here to learn more.

One of the largest and seemingly never ending hurdles to get over is in the choice of a mutually agreed upon Umpire when both sides differ in their assessment of what the diminished value assessment should be. It becomes an entirely different disagreement on who to use that will be fair in their assessment to both sides.

The umpire should be an unbiased, fair, competent, trained individual.  The umpire should have extensive knowledge of the collision industry and proper repairs of a vehicle that has been involved in a collision or that has been damaged.  That umpire can take all of the information from each side of the dispute and evaluate the researched and compiled information and come to a conclusive answer as to what the diminished value should be, making it a fair process for all parties involved.